Internet Reference Library

Consumer Information



BehindTheLabel.org

http://www.behindthelabel.org/
"A multimedia news website covering the stories of people fighting for fundamental human and labor rights against the goliath global clothing industry." Features a FAQ, news, campaigns, audio and video clips, a browsable archive, and related links. Sponsored by a "global alliance of clothing workers, religious leaders, and students." (LII)

Best Places to Live (Money Magazine)
http://money.cnn.com/best/bplive/
A list of "the most desirable places to live in America." Profiles of each town include information on weather, housing, leisure, culture, environment, crime, and education. Searchable and browsable. Provides an explanation of the methodology used in compiling the rankings. From CNN/Money. (LII)

The Better Business Bureau

http://www.bbb.org/
Updated several times a month, their alerts section warns about fraudulent business scams. In addition, there is a national database of business reports that include complaints on companies, a searchable directory of BBBs in the U.S. and Canada (with links when available), the BBB Code of Advertising, the Standards for Charitable Solicitations, a link to their charities database, and full text of many booklets. (LII)

Consumer Information Center
(FCIC)
http://www.pueblo.gsa.gov/
The FCIC responds to millions of queries per year about federal agencies, programs, and services via its toll-free number. With this site, it aims to provide a way through the maze of federal agencies from numerous angles: popular subject groupings, a children's page, and sections for federal phone numbers (including toll-free) and Web sites. Some information is also in Spanish. (LII)

Consumer World
http://www.consumerworld.org
The most comprehensive directory of consumer products and information on the Web. Not annotated. Over 2000 resources: check an airfare, find an ATM machine, file a consumer complaint with a state agency, read hundreds of consumer booklets, find a low rate credit card or mortgage, look up the wholesale price of a car, locate a Better Business Bureau, find a toll-free number, contact a company's customer service department, comparison shop for bargains, check stock quotes or CD rates, or read a movie review. Created by Edgar Dworsky, noted consumer advocate. (LII)

Disaster Safety Tips (American Red Cross)

http://www.redcrossstl.org/ProgramsServices/DisasterServices.aspx
The site of this "emergency response organization" contains news, press releases, FAQs, and information on disaster preparedness, post-disaster dangers, giving blood, services for military members and families, and more. (LII)

National Charities Information Bureau
http://www.give.org/
"Reports on nationally soliciting charitable organizations that are the subject of donor inquiries. These reports include an evaluation of the subject charity in relation to the 23 provisions of the voluntary CBBB Standards for Charitable Solicitations." Includes a special section on charities involved in relief efforts for the 2004 tsunami in South Asia. Give.org is affiliated with the Council of Better Business Bureaus (LIII)

Product Reviews Net
http://www.product-reviews.net/
This resource reviews products, analyzes other reviews, and provides top-rated products listings. Their reviewers include "former writers for Consumer Reports, PC Magazine, and The New York Times; a Wall Street research analyst; and talent from dozens of major magazines and newspapers." Product categories include electronics, sports, office, kitchen, health, automotive, and garden. (LII)

Professional Programs Accreditation and Pass Rates Reports
http://www.alvernia.edu/library/library_resources/files/compliance_report.pdf
Summary of the status of all programs that are subject to outside accreditation at Alvernia.

U.S. Consumer Product Safety Commission
http://www.cpsc.gov/
Site includes press releases for all CPSC recalls (back to 1973), information for businesses regarding Consumer Product Safety Act and other issues, information in Spanish, children's safety games, and information on fireworks safety. There are links to the websites of other federal agencies that have responsibilities for products not under the jurisdiction of the CPSC.
(LII)